• US orders will get to you in 5-11 days of shipment.
• European orders will get to you in 2 - 10 days.
• Shipping to all other countries takes 7 - 14 days.
  
  NOTE! the fulfillment is counted in the shipping days, 1-4 business days depending on how many orders we have. (Fulfillment days are on regular days such as Monday - Friday)
• NOTE! the weekend and holidays as (Saturday, Sunday), (Christmas etc) are not counted in the shipping days.

After you have placed your order you will receive a tracking number from us within 2 days, which shows you exactly when your package will arrive.

We made it easy for our customers to track your order by yourself. You just have to copy your tracking number and go to our "Track Your Order" page were you can just paste the tracking number and follow the shipping step by step.

If you wish to cancel your order before it leaves our warehouse, please contact us immediately at Contact@mrartz.com. However, we can't guarantee that we'll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly.

You will be reminded two times within this period to pick up your parcel. If you don't pick up your order, it will be returned back to us. You will need to speak to customer services regarding your refund.

Please note that you will be charged for the delivery charges for your un-collected order.

NOTE! If a customer says that they did not pick the order but the tracking information states that the ordered was delivered, then we will not take responsibility and reship that same order and any replacements would have to be at your expense.

No, we don't. All of the orders are print on demand meaning every piece is printed on demand and made custom to order.

For now there are no frames included but we do sell canvas and acrylic artworks that are "ready to hang". You just have to unwrap it and hang it on your wall.